Terms of Service

GENERAL TERMS AND CONDITIONS

Last updated: October 19, 2026

1. Scope

1.1 These terms apply to every contract between MJ TECHNOLOGY LTD, Archiepiskopou Makariou III 59, Mouyias Tower, 3rd floor, Office 301, 6017 Larnaca, Cyprus, company no. HE436483, VAT no. CY10436483B ("we", "us") and you as our customer, for the FxAlchemist™ software and the related services we offer on our website (together the "Software"). The version valid on the day of your order applies.

1.2 Your own terms and conditions don't apply, even if we don't object to them.

1.3 You are a consumer if you buy mainly for private purposes. You are a business customer if you buy as part of your trade or self-employed profession.

1.4 You must be at least 18 years old and have full legal capacity to place an order.

1.5 Additional tools we provide free of charge (for example Market Analytics or the Position Size Calculator) are voluntary bonus services. We may change or discontinue them at any time. Trading challenges or contests are governed by their own participation terms.

2. Conclusion of the contract

2.1 The presentation of our plans on our website is not a binding offer. By clicking the final order button at checkout, you place a binding order.

2.2 Before placing your order, you can review all your entries at checkout and correct them at any time.

2.3 The contract is concluded when we confirm your order by email. This confirmation contains these terms and the information on your right of withdrawal.

2.4 The contract language is English. We store the contract text. These terms are always available on our website and are included in your order confirmation.

3. The software

3.1 FxAlchemist™ is software that, once you have set it up, opens and manages trades automatically on MetaTrader 4 or MetaTrader 5. Depending on the version you choose, you either connect it to your MetaTrader 5 trading account or install it yourself on MetaTrader 4 (on your own device or on a server). The available versions and setup steps are described on our website and in our tutorials.

3.2 To use the Software you need your own trading account with a broker of your choice that supports the version you use, the account type (for example a cent account in EUR or USD) and minimum balance stated on our website, a leverage of at least 1:200 and, for the self-hosted version, MetaTrader running with a permanent internet connection.

3.3 Each purchase includes one license for one trading account. You can move it from a demo account to a live account as explained on our tutorial page.

3.4 When your license ends, the software stops opening new trades. It only keeps managing positions that are already open and may open hedging positions to protect them against adverse price movements. Hedging positions can also lead to losses. You can stop or remove the Software and close open positions yourself at any time.

4. Your role and responsibilities

4.1 We only provide the Software. You decide yourself whether, how and to what extent you use it.

4.2 You choose your broker yourself and open your trading account in your own name directly with that broker. We are not a party to your contract with the broker and have no influence on its conditions, order execution, fees, spreads or availability. Where a broker is shown in our tutorials, it is only an example. You are free to use any broker that meets the technical requirements.

4.3 You decide yourself how much capital you deposit, which risk setting you select and when you start, pause or stop the Software. You can change these settings at any time.

4.4 You install, connect and configure the Software yourself and are responsible for your technical environment (device, server, internet connection, MetaTrader).

4.5 We do not trade on your behalf, do not manage your assets and do not make individual trading decisions for you. The Software applies its strategy within the settings you have chosen.

5. No investment advice and risk

5.1 We don't give investment advice. Not on our website, in videos, calls, Telegram or WhatsApp groups, and not through the software.

5.2 We don't hold, move or trade your money or securities. We have no access to your broker or bank accounts. Your funds stay with your broker at all times.

5.3 Trading currencies is risky and can lead to large losses, up to your entire deposit. Exchange rates can't be predicted. Past results, including backtests and live track records, don't guarantee future results.

5.4 We built the software with care, but we can't guarantee that it always works correctly or makes a profit. You use it at your own risk and are responsible for your settings and your installation. Our liability is governed exclusively by section 13.

5.5 We work with partner brokers and service providers. If you sign up through one of our affiliate links, we receive a commission. 

6. Plans, prices and payment

6.1 We offer three plans: Silver, billed every month; Gold, billed every 3 months; Platinum, billed every 12 months. The prices shown on our website at the time of your order apply. They include VAT where applicable. From time to time we may offer a lifetime license with a one-time payment as a limited offer; section 10 applies to it.

6.2 Payment is due when you order, and for each renewal on the first day of the new term. We charge the payment method you used at checkout automatically. Payments are processed by Shopify and our subscription provider Loop.

6.3 If a payment fails, we retry the payment. If it still fails, your subscription and license may be paused or cancelled.

6.4 We only change the price of a running subscription with your consent. We inform you by email at least 30 days in advance. If you don't agree, your subscription ends at the end of the current billing period at the old price.

6.5 If you receive a free or discounted period (for example through a discount code), your subscription converts into a paid subscription of the plan shown at checkout when that period ends, unless you cancel before. Free access offers for which you don't choose a paid plan don't create a paid subscription.

7. Term, renewal and cancellation

7.1 Your subscription starts on the day of your order. The initial term is 1 month (Silver), 3 months (Gold) or 12 months (Platinum).

7.2 After the initial term, your subscription continues for an indefinite period and is billed in the same rhythm as before (monthly, every 3 months or every 12 months), unless you cancel.

7.3 You can cancel at any time: with the "Chat" button on our website, or by email to support@fxalchemist.com. What counts is the moment we receive your cancellation. We confirm every cancellation, including the date it takes effect.

7.4 If you cancel during your first term (1, 3 or 12 months), your subscription ends at the end of that term. If you cancel later, it ends at the end of the current billing period, but no later than one month after we receive your cancellation; anything you have paid for the time after that, we refund pro rata. You can keep using the Software until your subscription ends.

7.5 Before the end of your initial term and before each further billing, we send you a reminder by email: 30 days in advance for the Platinum Plan.

7.6 Either side can end the contract without notice for good cause. For us, good cause exists in particular if you use the software beyond your license (section 9) and don't stop after a warning. If we stop offering the Software, we inform you at least 3 months in advance and refund any amount you have prepaid for the period after the end date pro rata.

8. 14-day money-back guarantee and right of withdrawal

8.1 If you're not happy, you can withdraw from your first purchase within 14 days and get a full refund. You don't need to give a reason, and it doesn't matter whether you have already used the Software. This applies to all plans and to lifetime licenses.

8.2 The 14 days start on the day of your first purchase. If you started with a free period, they start on the day of your first payment. What counts is that your message reaches us within these 14 days.

8.3 To use it, contact us (MJ TECHNOLOGY LTD, Archiepiskopou Makariou III 59, Mouyias Tower, 3rd floor, Office 301, 6017 Larnaca, Cyprus): by email to support@fxalchemist.com (preferred), through the chat on our website, or via Telegram or WhatsApp. You can use the model withdrawal form below, but you don't have to.

8.4 We then end your subscription and license and refund the full amount to the payment method you used, without undue delay and no later than 14 days after receiving your message. You are not charged any fees for this.

8.5 The guarantee applies to your first purchase only. Renewal payments are not covered. From then on, you can cancel your subscription as described in section 7.

9. License and use

9.1 While your subscription is active and paid, you have a simple, non-transferable right to use the software for one trading account. You may not grant sublicenses.

9.2 You may not pass on your access data or the software, sell, rent or lend it, make it publicly available, or change, decompile or reverse engineer it, unless we've agreed in writing.

9.3 Keep your passwords and access data confidential. Storing them in a password manager or sharing account details with your broker is fine.

9.4 If you break 9.2 or 9.3, your right of use ends and we may block your access without notice. You must then stop using the software.

10. Lifetime licenses

10.1 From time to time we offer a lifetime license with a one-time payment, for example as a limited offer on our website or by email. With a lifetime license you can use the Software for one trading account without further payments for as long as we offer the Software. Updates are included.

10.2 Sections 3, 4, 5, 8, 9, 11, 12, 13 and 14 apply to lifetime licenses accordingly. If you bought your lifetime license under earlier terms that are more favourable for you, those remain valid.

10.3 If we stop offering the Software, we inform lifetime license holders at least 3 months in advance.

11. Defects and updates

11.1 During your term we keep the software in the condition described in section 3, provide the updates needed for this (including security updates) and fix defects within a reasonable time.

11.2 Please tell us about a defect as soon as you notice it, by email to support@fxalchemist.com, through the chat on our website, or via Telegram or WhatsApp. Tell us when it happened and what exactly went wrong.

11.3 We may change the Software (for example new versions, improvements, or adjustments to market or broker conditions) if there is a valid reason, at no extra cost to you, and we inform you in good time. If a change significantly impairs your use of the Software, you can end the contract free of charge within 30 days of being informed.

12. End of the contract and your data

When the contract ends, we block your access. We delete your data unless the law requires us to keep it. Details are in our Privacy Policy.

13. Liability

13.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under product liability law and wherever liability is mandatory by law.

13.2 For slight negligence, we are only liable for breaches of essential contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible and on which you may regularly rely. In this case our liability is limited to the typical damage foreseeable when the contract was concluded.

13.3 Otherwise our liability is excluded. Subject to 13.1, we are in particular not liable for trading losses caused by market movements, by the settings, capital or risk level you chose, by your broker (for example order execution, spreads, slippage or outages), or by your device, server, internet connection or other third-party services.

13.4 These limitations also apply to our employees, representatives and agents.

14. Final provisions

14.1 The law of the Republic of Cyprus applies. If you are a consumer in the EU, the mandatory consumer protection rules of your country of residence also apply.

14.2 Place of performance is Larnaca. If you are a merchant or a legal entity under public law, the exclusive place of jurisdiction is Larnaca.

14.3 Information on how we process your personal data is in our Privacy Policy.

Model withdrawal form

(Complete and return this form only if you want to withdraw from the contract.)

To MJ TECHNOLOGY LTD, Archiepiskopou Makariou III 59, Mouyias Tower, 3rd floor, Office 301, 6017 Larnaca, Cyprus, support@fxalchemist.com

I/We hereby withdraw from the contract concluded by me/us for the following service: ______

Ordered on: ______

Name of consumer(s): ______

Address of consumer(s): ______

Date: ______

Signature (only if this form is sent on paper): ______

MJ TECHNOLOGY LTD